Terms of Service

Last updated: January 2024

1. Definitions

1.1 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.2 "Customer" means any person or company who purchases Goods and Services from the Supplier;

1.3 "Goods" means the articles specified in the Order;

1.4 "Order" means a statement of work, quotation or other similar document describing the Goods and Services to be provided by the Supplier;

1.5 "Services" means the services specified in the Order;

1.6 "Supplier" means Logicboks Limited of B1 Vantage Park, Old Gloucester Road, Hambrook, Bristol, BS16 1GW, with registered office at the same address;

1.7 "Terms and Conditions" means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.

2. General

2.1 These Terms and Conditions shall apply to all contracts for the supply of Goods and Services by the Supplier to the Customer and shall prevail over any other documentation or communication from the Customer.

2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Supplier.

2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Supplier may be entitled in relation to the Goods and Services, by virtue of any statute, law or regulation.

2.4 Nothing in these Terms and Conditions shall affect the Customer's statutory rights as a Consumer.

3. The Order

3.1 The Order attached to these Terms and Conditions shall remain valid for a period of 30 days.

3.2 The Customer shall be deemed to have accepted the Order by placing an order with the Supplier ("the Order") within the period specified in Clause 3.1.

3.3 All Orders for Goods and Services shall be deemed to be acceptance of the Order pursuant to these Terms and Conditions.

4. Price And Payment

4.1 The price for the Goods and Services is as specified in the Order and is exclusive of VAT and any applicable charges outlined in the Order.

4.2 Payment of the price shall be in the manner specified in the Order.

4.3 If the Customer fails to make any payment within 30 days of it becoming due, the Supplier shall be entitled to charge interest at the current base rate plus 2.00% per month on the outstanding amounts.

5. Delivery

5.1 The date of delivery specified by the Supplier is an estimate only. Time for delivery shall not be of the essence of the contract and the Supplier shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.

5.2 All risk in the Goods shall pass to the Customer upon delivery.

5.3 Any Services specified in the Order that operate for a period of time will be provided for a maximum period of 12 months unless a shorter time period is specified on the Order. The Customer will then be invited to renew the Services at the prevailing rate as specified by the Supplier.

6. Title

Title in the Goods shall not pass to the Customer until the Supplier has been paid in full for the Goods.

7. Customer's Obligations

To enable the Supplier to perform its obligations the Customer shall:

7.1 co-operate with the Supplier;

7.2 provide the Supplier with any information reasonably required by the Supplier;

7.3 obtain all necessary permissions, licenses and consents which may be required before the commencement of the services, the cost of which shall be the sole responsibility of the Customer; and

7.4 comply with such other requirements as may be set out in the Order or otherwise agreed between the parties.

8. Suppliers Obligations

8.1 The Supplier warrants that the Goods will at the time of delivery correspond to the description given by the Supplier.

8.2 The Supplier shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice.

8.3 The Supplier accepts all responsibility for the condition of tools and equipment used in the performance of the Services and shall ensure that any materials supplied shall be free of defects.

9-14 Additional Terms

9. Cancellations And Refunds For Goods Only

9.1 Where the Goods are faulty or do not comply with any of the contract, the Customer must notify the Supplier within 7 days of delivery and return the Goods to the supplier within 7 days of notifying the Supplier.

9.2 The Customer may cancel an Order by notifying the Supplier in writing within 14 days of placing an Order for standard stocked Goods.

9.3 If the Customer fails to cancel the Order within the time specified in Clause 9.2 any deposit paid may not be returnable.

9.4 If the Goods are bespoke items or have been dispatched to the Customer then it will not be possible to cancel the Order subject to clause 9.1.

10. Cancellations And Refunds For Services Only

10.1-10.7 [Full service cancellation terms as provided]

11. Limitation Of Liability

The Supplier's liability shall be limited as set forth in the complete terms.

12. Force Majeure

Neither party shall be liable for delays due to circumstances beyond reasonable control.

13. Severance

Invalid provisions shall be severed while remaining terms continue in effect.

14. Governing Law

These Terms and Conditions shall be governed by English law.